Terms & Conditions

By using the services of Make My Taxi, you agree to adhere to the following terms and conditions. All bookings are subject to availability, and we reserve the right to accept or decline any booking request. Customers are responsible for providing accurate information during the booking process. Cancellations or modifications should be communicated in advance and may be subject to applicable charges. Fares are determined based on the type of service and distance traveled, with any additional charges, such as tolls and parking fees, being borne by the customer.

Make My Taxi ensures that all vehicles are well-maintained and drivers are professional, but we are not liable for delays caused by unforeseen circumstances, such as traffic or weather conditions. Customers must comply with all safety guidelines provided by the driver and ensure that no damage is caused to the vehicle during the journey. Any misconduct or violation of these terms may result in the immediate termination of services without a refund. These terms and conditions are subject to change at our discretion, and updated terms will be communicated on our website. By using our services, you acknowledge and accept these terms in full.

Make My Taxi prioritizes customer safety and satisfaction, striving to provide reliable and hassle-free transportation services. However, the company is not responsible for personal belongings left behind in the vehicle. Customers are advised to double-check for their belongings before completing the journey. All bookings should be made through official channels, and any disputes must be resolved directly with our support team. Payment for services must be completed as per the agreed terms, and refunds, if applicable, will be processed according to our cancellation and refund policy.

Our drivers are trained to follow road safety regulations and ensure a comfortable ride, but the customer must also cooperate by adhering to the seating capacity and refraining from any behavior that may compromise safety or cause inconvenience. Make My Taxi reserves the right to refuse service in cases of misconduct, non-compliance, or inappropriate behavior by the customer. These terms form a legally binding agreement, and by availing of our services, you consent to comply with them fully. For further inquiries or clarification, please contact our customer support team.